This month we’re chatting to Tom Kenward.
How long have you been at DBD?
Just over 2 years.
What department do you work in?
The Operations Department as Operations Manager on Contract Appliances, so I oversee departments such as Transport, Installation and our Contracts Managers.
What does your job role involve?
My role in simple terms is to ensure our department managers have what they need to operate their departments efficiently, ultimately to ensure our customers are happy! This includes having the right resource, in the right place, at the right time and ensuring we’re compliant at all times. If our managers have the tools they need, our customers are happy and we’re running operations efficiently, I feel like our team are doing a good job. This year my main focus is getting out onsite to see our customers and to support our onsite teams.
What skills has your role taught you?
My background is in student accommodation so I’ve had to learn about the construction industry over the last 2 years. It is a very different industry, but one that I thoroughly enjoy working in and handling the various challenges it brings. My role has taught me how important it is to plan, plan and plan again to ensure we’re always 6-12 months ahead of the game. Lastly and most importantly, I’ve learnt that success is only possible when you surround yourself with quality people, something I am proud to say we have in abundance at DBD.
How does DBD compare to past jobs you’ve had?
It’s by far the best job I’ve had. I love the fact that whilst we are really passionate about achieving strong results this is never at the expense of our people. We try our best to engage our staff in the decisions we make and I can honestly say I’ve never worked with so many friendly, helpful and passionate people.
How do you feel about your team?
I directly manage 6 people who then manage their own teams. I work with a team who time and time again astound me with the high quality of their work and how hard they work. It’s been a steep learning curve for me personally and I couldn’t do my job without my team around me. One thing they all have in common is a great sense of humour and bags of energy which makes it such a pleasure to work alongside them. The progress they’ve made with their own teams over the last 2 years is something they should be proud of.
What helps to motivate you every day?
I am always aiming to continually develop and improve myself and the team. Seeing the hard work we put in have an effect on the business is a big motivator. It’s a privilege to look after teams that are so fundamental to DBD. The realisation that the decisions we make can have fundamental effects on people’s lives also drives me to want to get things right!
What aspirations do you have for you career at DBD?
I would love to help the team get to a place where every individual fulfils their potential and is the best they can be in their respective roles. My personal aspiration is to continue to learn and develop as a leader and person.
What’s one film you could watch over and over? Ace Ventura – Pet Detective
What was your favourite subject at school? PE
What is the one thing that should be taught in school that isn’t already? Practical business skills
What did you want to be when you were young? A footballer
What’s your favourite thing to do of a weekend? Sleep, eat good food with good friends and watch as much football as my wife allows!
Where would you like to go on holiday that you haven’t been before? Brazil
What was your first car? Red Vauxhall Corsa – 95 plate, would have gone forever!
Your favourite type of music? Shower ballads!
Dream car? Lamborghini
Do you have any secret skills? I used to sing in a band called Junction 13
What’s the one price of advice you would give others about life? Whatever you’re doing work hard at it and be industrious whether others are watching or not
If you could splurge on one thing what would it be? Buy a big estate, so that all my friends and family can live mortgage free
If you were an animal what would you be and why? A golden eagle because they have outstanding vision, can go anywhere, any time!
What chore do you absolutely hate doing? Ironing
How would you describe yourself in 3 words? Hard-working, Passionate & Strong-willed!
If you had to change your first name, what would it be to? Sam
Biggest bug bear? Laziness
Your favourite dinner? Roast dinner cooked by Emily’s mum
Most pointless fact you know? Pigs can’t look up and see the sky
How do you maintain your beard? A strict routine of regularly trimming using a fragranced oil and a special beard brush
Next month we will be talking to Mike Taylor.