Last year for the second year running DBD entered the Sunday Times Best Companies Survey and achieved a ‘1 Star Company’ accreditation. We are delighted that the action taken in response to the feedback from the year before has translated into significantly improved engagement of our teams. However, as was highlighted in our recent company event, it is not about about getting stars, it’s all about what we as a company do with the results to develop the engagement, benefits and potential for our employees and then how our engaged staff can give our customers the very best experience in working with us.
To that end all our managers have been going through a revised training programme which is helping them to develop their leadership skills and help their teams to reach their desired potential. In addition to this our ‘Change Champions’ were shown the detailed survey results and discussed these in their employee forums to collate ideas from all our staff to help DBD make further progress.
This, of course, will be an ongoing process with the aim to make DBD not just a good company but a brilliant company. Having that in mind we are entering the Sunday Times Best Companies Survey again this October, so we look forward to sharing our results with you as soon as they are received.
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